Why rent from LA Party Rentals? • Lowest prices • Friendly & knowledgeable customer service and support • Pickup and drop off 24/7 via our No-Contact Trailer Lockbox • A wide variety of rental equipment to choose from • Name Brand, High Quality, Reliable & well-maintained rentals • Safe and secure anytime pickup/drop off location • Located in the North San Fernando Valley ____________________________________________________________________________ *** NEW RENTERS MUST PROVIDE A VALID ID PRIOR TO RECEIVING THE NO-CONTACT LOCKBOX CODE FOR PICKUP AND DROP OFF. - WE ALSO REQUIRE SOCIAL MEDIA LINKS ADDED TO YOUR SHAREGRID PROFILE ____________________________________________________________________________ LAPR is a Los Angeles-based Party Equipment Rentals Company featuring pro-quality, tested, and well-maintained equipment. We are here to help you turn your party into an event. Renting Requirements: A valid driver's license is required for rentals. If your id is from out of state, an additional form of identification with the same name on it will be required for first-time renters and authorized persons for pickup. No exceptions. Rental Insurance is required. Equipment will not be released without proof of insurance. No Exceptions. PICKUP/DROPOFF LOCATION: Were located at 22537 Schoolcraft Street, West Hills, CA 91307 PICKUP/DROP OFF HOURS: 7 Days a Week/24 Hours a day ( Pickup your rental anytime after (12:00 am ) on your pickup date ) You will need the 4 digit Trailer Lockbox code to access the lockbox and retrieve or return your rental. You can drop off early or anytime before (11:59 pm) on the drop off date. SECURITY & YOUR SAFETY Our location is littered with lights, cameras, and armed police response. You are safe to travel and do transactions in this location with peace of mind. Our location is easily accessible for all vehicles and our trailer lockbox is also monitored. Feel free to use the driveway for loading and unloading. INSPECTION All items are inspected before departure and upon return. A cleaning fee may apply if the equipment is returned after being used in harsh environments. If equipment requires repair or replacement, an estimate will be furnished to repair or replace the item(s). LOST, MISSING, OR DAMAGED ITEMS If the item(s) are damaged or not returned, you will be responsible to reimburse for repair or replace the missing item(s). Items, not ours returned by accident: We will do our best to notify you when you return something that doesn't belong to us. We will hold the item in our lost and found for 90 days. COMMUNICATIONS If you lose or break something, please let us know. Failure to communicate with us for late rentals or damaged items is not professional. if an issue is not settled after the rental return period has elapsed will be considered abandoned and we move to recovery. If something happens, please let us know, we're more understanding than you think... and remember, you're insured. DELIVERY & SHIPPING: Sorry, we do not offer delivery or shipping. REFUND POLICY: We will offer a full refund for defective equipment only which is very rare. With technology, you can only prepare and predict so much. Please test before your shoot. No refunds on rentals if you don't know how to work/use the equipment you rented. How-to manuals are only a google search away and available on the rental item listing on sharegrid. CANCELLED EVENTS: if your party gets canceled, before pickup day - full refund. On or after pick up day - we can't offer a refund as your reservation prevented another renter from renting the gear, however, we will offer a 50% credit of the current rental rate off your next rental if you don't pick up the equipment or return within 1 hour after the rental item(s) are picked up. *Stingers (extension cords) are included with all rentals requiring AC power. *Power Blocks ( Outlet Strips ) are also included by request. **Sand Bags are always included with all stand rentals ( Various weights available ) Please be advised - We perform social media, IMDB, and google references for our background search before approving a rental. - We reserve the right to refuse service to anyone. We accept id cards, a valid Drivers License or Passport, and if out of state, another form of ID with the same name will be required. If we determine the presented license is fake or invalid, we will be forced to notify the authorities. AGE: You must be at least 18 years of age or older to rent from LAPR or have a parent or guardian with valid credentials request the rental for you. We look forward to providing you with reliable, well-maintained equipment for your next event and we thank you for your business!